No company is perfect. Openly acknowledging a mistake can improve your image and your relationship with your customer. But first, you have to fess up.
via OpenView Labs ↬ Apologize for Your Screw Up: A Lesson from Apple’s Mea Culpa
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Channel Details:
- Title: OpenView Blog » customer satisfaction
- Channel Number: 8916392
- Language: English
- Registered On: March 5, 2013, 11:05 am
- Number of Articles: 21
- Latest Snapshot: September 21, 2014, 10:09 pm
- RSS URL: http://blog.openviewpartners.com/tag/customer-satisfaction/feed
- Publisher: http://blog.openviewpartners.com
- Description: A blog focused on agile development, business development strategies, content marketing,...
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